Mobile Physiotherapy & Occupational Therapy to your Home
Welcome to
OTR Health
Your trusted Mobile Physiotherapy & OT provider servicing all of Sydney.
At OTR Health we want to help you live your best life.
Our vision is to be known as the leaders in community therapy providing the highest quality of services and value to those who need it most.
Our values are firm and unyielding, giving us purpose everyday, they are:
– Support
– Compassion
– Honesty
Our MOBILE therapists (yes, we come to you!) will help you and your family navigate through pain, injury, surgery or to achieve physical goals; so that you can focus on the other things that matter most to you.
At OTR Health we have a range of staff with extensive experience and passion in all areas of Physiotherapy and rehabilitation with a large portion of our clients being > 65 years and/ or living with a disability.
Mobile Services
At OTR Health our mobile therapists will work with you to achieve your goals.
Our therapists have a wide range of knowledge and experience in both manual therapy and exercise base therapy. This means that we can tailor our treatment to your individual needs helping you get better sooner and stay better.
We can assist with all areas of Physiotherapy; however we specilaize primarily in services for those over 65 and less able. Such as aged related physical decline, loss of balance and deconditioning, chronic joint or muscle pain and pre/ post surgery services. We also work with many younger clients who have long term disability to help optimise their function and independence.
Click the links to see a more detailed explanation of the services we offer at OTR Health.
Call 0424 711 096
Frequently Asked Questions
What should I expect an an appointment?
- Following your enquiry you will be contacted by one of our staff to discuss what services your require and what times are appropriate for you.
- Once a Physio has been arranged we will contact you to confirm and answer any questions you may have.
- Our Physio will turn up to your preferred address with all equipment necessary, ID badge with business logo and drivers license to be viewed.
- Together the Physio and you will organise appointments needed for optimal recovery.
- The Physio will not take cash or any form of payment. An invoice will be sent to you following the session with the amount required to pay as previously agreed.
- You will be sent receipts following payment for you to claim with your private health fund if applicable.
Are you an approved NDIS provider?
OTR Health is an approved NDIS provider. This means that we can claim funding through your NDIS plan if you are a customer and are eligible for NDIS.
You will need to have already applied and set up your NDIS with your doctor or a plan manager.
If you have any questions don’t hesitate to get in touch.
Providing feedback, complaints and compliments
At OTR Health we strive for excellence, if you have any feedback, complaints or compliments we would appreciate hearing from you. Please contact us via phone (0424 711 096), email (admin@ontheroadphysiotherapy.com.au) or through our webpage enquiry form.
If you wish to remain Anonymous please send a letter to Level 4, 29 Kiora Rd Miranda NSW 2228 detailing the following information: Nature of the letter and details relating to the matter, persons involved, date relevant to matter being discussed (if appropriate), action taken (if any), action that you would like to be taken (if appropriate), date letter was completed.
If you wish to take the matter directly to the commission this can be done by going to the NDIS Commission webpage as displayed below and clicking on the ‘make a complaint’ tab on the top right hand side of the page. You can also contact them by phone on 1800 035 544.
thehttps://www.ndiscommission.gov.au/about/complaints
Are you able to bill as part of my home care package
Yes. Physiotheapy can be funded as part of your home care package as long as your assessed category allows. This is generally level 3 and 4 aged care packages.
We work closely with many aged care providers and would be happy to work with your provider. Just get in touch and we will be happy to help.
What does a private appointment cost?
Due to the travelling nature of our business prices may vary. Please get in touch to get an accurate quote.
Payment is accepted via bank transfer. Invoices can be issued as required and receipts are provided following payment for all consultations.
Is physio covered by private health insurance?
We accept DVA and EPC referrals but there is a small gap with EPC plans.
Do I need a referral?
Physiotherapists are primary health practitioners meaning that we are often the first point of contact following an injury. We will perform a thorough assessment and inform you if we can help or if we need to refer you onto another health practitioner for better management.
Just give us a call and we will assist you on your journey to recovery.
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Operating Hours
Mon - Fri: 8am - 8pm
Saturday: On request
Sunday: Closed